Passengers of charter flights are responsible for the majority of extra costs arising from delays in airport security checks, according to scientific research conducted by Kirschenbaum Consulting.
The results indicate that while only 10–15% of scheduled passengers carried prohibited items, 33–50% of charter passengers did so. Moreover, while only 10% of regular flyers were re-examined by security employees, 33% of charter passengers needed another check.
“Security has become a key cost component in airports. Passenger behavior and its significance to airport profits should not be underestimated,” said Prof Alan (Avi) Kirschenbaum, founder and CEO of Kirschenbaum Consulting. “We can clearly see that delays at the screening check point are directly related to the type of passenger involved. This requires paying more attention to the role that the human factor can have on security costs.”
Even though the majority of passengers pass through the security process very quickly, passengers who negotiate with the security personal consume close to 80% of the time spent passing through screening.
Kirschenbaum added that it could be conjectured that charter passengers were more likely to purchase holiday gifts and, given their lower sensitivity to security, more likely to be stopped for possessing prohibited items.
Airports estimate that it should take 20–30 seconds for a regular passenger to pass through the security screening process. The research showed, however, that it took those ignorant of the rules one to two minutes.
The study also showed that 85–90% of the prohibited items that delayed processing were liquids, with the remaining 10–15% consisting of knives, manicure files, paralytic sprays, cigarette lighters, imitation children’s toys and tools.